Monitoring the performance and accessibility of critical network components and end user systems is key to maintaining healthy IT systems. We use defined thresholds to alert our staff when there is an issue with endpoints, networks and other devices and services monitored by CTG.
More than just an anti-virus, EDR is a protection engine driven by a suite of protection layers that not only protect from malicious threats, but also monitor for patterns and anomalies on protected devices and determine if action is needed to protect the system and data it contains.
Keeping your backups up to date, valid and separated from your working environment is key to business continuity. Our backup solutions encrypt your backups and upload them to the Cloud to protect your data in a separate physical space in the event of original data loss.
Patch management will update your computer endpoints' firmware, drivers, operating system (OS), and applications. Patch administration is essential for maintaining system updates, cutting down on attack vectors, and guaranteeing worker efficiency.
Inventory management is essential for any IT team, regardless of the scale or complexity of their IT infrastructure. A well-managed inventory system can save money in equipment loss as well as meet requirement for accounting and other company requirements.
We will oversee the hardware, software, and technical assistance needed to run the network for your company. These elements can include data storage, operating system (OS), email and phone systems, networking components, hardware, and software among other items.
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